As a Canberra homeowner, you know you have the difficult duty of always keeping your sewer and stormwater systems in top shape. These underground networks are designed to efficiently remove wastewater and rainwater and keep your home safe from backups, leaks, and flooding.
However, excavation work is required when problems like blockages or damage to sewer or stormwater tie points occur. While it may be tempting to do it yourself or hire the first contractor you find, this can lead to costly mistakes and compliance issues.
The smart way to go is to hire an Icon Water-certified specialist for all your sewer tie and stormwater tie excavations in Canberra.
Here’s why…
Icon Water Regulations
Icon Water is a government-owned corporation that manages Canberra’s water and sewerage infrastructure. Excavating their assets requires following strict rules to maintain network integrity and public health and minimise service disruptions.
Icon Water-certified specialists like Woden Valley Gasfitting Plumbing have completed the necessary training to work on these assets. We know the specific excavation, repair, and reinstatement requirements for Icon Water infrastructure.
We also follow all water and sewerage legislation and regulations. Hiring a non-certified contractor unfamiliar with these rules can result in substandard work that doesn’t meet Icon Water’s standards, which can mean fines, extra repair costs, or legal issues for the homeowner.
Navigating Icon Water Processes
Dealing with Icon Water’s permit applications, inspections, and repair coordination can be a headache for homeowners. Icon Water-certified specialists know how to do it for you.
We know Icon Water’s paperwork requirements, approval processes and communication channels. We can lodge applications, coordinate inspections and deal with Icon Water staff to keep your project on track.
Our planning skills ensure everything is managed smoothly, so you don’t have to decipher Icon Water’s systems and can focus on other home maintenance tasks.
Plus, when Icon Water is responsible for repairs or reimbursements, certified specialists can help with the required documentation and follow up to ensure Icon Water meets its obligations quickly, reducing delays and costs for homeowners.
Icon Water and Sewerage Assets Diagnosis
Finding the cause of sewer and stormwater blockages is tricky, especially determining if the problem is on the homeowner’s property or Icon Water’s network. Climate change adds complexity to water utilities’ supply and planning. An accurate diagnosis is crucial for excavation and avoiding disputes over responsibility.
Icon Water certified specialists like us have the tools, knowledge, and experience to investigate sewer and stormwater tie problems. We use specialised equipment like CCTV cameras and pipe locators to pinpoint the location and type of blockage or damage and determine whether it’s in the homeowner’s pipes or Icon Water’s assets.
Non-specialists may not have the knowledge to differentiate and may misdiagnose the problem, resulting in unnecessary digging. They may blame Icon Water, and when Icon Water denies responsibility, frustration and delays will ensue.
Hiring a certified specialist from the start can avoid these misunderstandings and provide faster resolution with the expertise required for utility diagnostics.
Icon Water Plans and Data
Accurate information is critical for sewer tie, stormwater tie, and water supply excavation projects. Icon Water has plans and records of its underground assets’ locations, depths, and conditions to identify tie points, avoid other utilities, and minimise disruption to nearby properties.
Our Icon Water-certified specialists can access these plans and records to map out the excavation work. We extract the required data from Icon Water’s databases and interpret it for our purposes.
This reduces the risk of damaging other underground infrastructure or hitting unexpected obstacles during excavation. Icon Water’s infrastructure and services cover surrounding New South Wales regions for added support.
Because non-specialists can’t access these resources, they will have to guess or use outdated information, which increases the chances of mistakes and complications. By hiring a certified specialist like us, you will get the most accurate and up-to-date information for your excavation work.
Icon Water Repairs Coordination
When a sewer tie or stormwater tie issue is deemed Icon Water’s responsibility, repairs must be coordinated with their maintenance team. This can be difficult for homeowners as Icon Water has its own scheduling and prioritisation processes.
Icon Water certified specialists have established relationships and direct lines of communication with Icon Water’s maintenance department. We can report the problem, provide the required documentation and coordinate repairs on your behalf.
This saves time and reduces delays in getting your sewer or stormwater system back to normal.
Coordinating with Icon Water yourself can be frustrating, as you may receive multiple calls and emails and possibly conflicting information. Working with a certified specialist gives you peace of mind that repairs will be scheduled and completed without constant follow-up.
Key Takeaways
- For sewer tie and stormwater tie excavation in Canberra, homeowners should hire an Icon Water-certified specialist.
- We have the knowledge, skills, and relationships to navigate Icon Water’s rules, processes, and infrastructure and a long-term commitment to the community through reliable sewerage services.
- We diagnose the issue, map the excavation using accurate data and coordinate with Icon Water’s teams, who have been servicing Canberra for over 100 years.
- By hiring a certified specialist like Canberra Drains & Plumbing, you can be assured that your excavation work will be done to the highest standard and in full compliance with Icon Water’s requirements. You will minimise the risk of penalties, delays, and disputes with non-certified contractors.
If you have sewer tie or stormwater tie problems on your Canberra property, don’t wait to contact our Icon Water-certified specialists. We will assess your situation, provide guidance and create a plan to fix your drainage issues.
